At SafeVolt, your privacy and the protection of your personal data are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. By using the SafeVolt platform, you agree to the terms and practices outlined in this policy.
This Privacy Policy applies to all users who access or use the SafeVolt platform, including our website and services related to cryptocurrency trading, staking, and related activities. SafeVolt complies with all applicable data protection laws, including the General Data Protection Regulation (GDPR), and the latest EU cryptocurrency regulations.
SafeVolt is operated by BANKS ASSOCIATES, a company registered in the United Kingdom at the address: 103 Bishopsgate, London, EC2N 5AA. We are the "Data Controller" of the personal data you provide to us.
To provide you with our services, we may collect the following types of personal data:
Identification Information: Full name, date of birth, nationality, government-issued identification (e.g., passport, national ID card, or driver's license).
Contact Information: Email address, phone number, mailing address.
Account Information: Username, password, security answers, and other information required for account creation and access.
Transaction Data: Details of the transactions you carry out through SafeVolt, including crypto deposits, withdrawals, trades, and other activities.
Financial Information: Bank account details, payment method information, cryptocurrency wallet addresses.
Verification Documents: For KYC (Know Your Customer) and anti-money laundering (AML) purposes, we may request documents such as proof of identity, proof of address, and other documents to verify your identity and protect against fraud.
Device and Usage Data: IP address, browser type, device type, cookies, and browsing activity on the SafeVolt platform.
We collect and process your personal data for the following purposes:
To Provide Services: We use your information to create and manage your account, process your trades, and provide you with access to our platform and features.
For Identity Verification (KYC/AML): We collect personal data to comply with regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering) laws, ensuring a secure and legitimate trading environment.
To Communicate With You: We may use your contact details to send you transactional updates, promotions, newsletters, and customer support messages.
For Security and Fraud Prevention: We monitor transactions and user activities to detect fraudulent activities, enforce platform security, and comply with legal obligations.
To Improve Our Services: We analyze your usage data to enhance user experience, optimize platform functionality, and improve customer service.
In accordance with the GDPR and other applicable regulations, we process your data based on the following legal grounds:
Consent: You provide consent when you agree to our terms and submit personal data for account registration.
Contractual Necessity: Processing is required to fulfill our agreement with you, such as processing trades or facilitating transactions.
Legal Obligations: Processing is necessary to comply with legal requirements (e.g., KYC, AML, tax reporting).
Legitimate Interests: We may process personal data for purposes such as fraud prevention and security where it is in our legitimate interest to do so, provided it does not outweigh your rights and freedoms.
We retain your personal data for as long as necessary to provide our services and to comply with legal, regulatory, and tax obligations. When your account is closed or you no longer use our services, we may retain certain personal data for a period specified by law (usually up to 5 years) for audit and compliance purposes.
We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your data with the following entities:
Service Providers: We may share personal data with trusted third-party vendors who assist with our operations, such as payment processors, IT services, and customer support providers.
Regulatory Authorities: To comply with applicable laws, we may disclose your data to government authorities or regulators, such as for KYC/AML compliance.
Legal Obligations: We may disclose personal data to comply with a legal obligation, protect our rights, or in response to lawful requests by public authorities.
As SafeVolt operates globally, your personal data may be transferred and stored in countries outside the European Economic Area (EEA), including jurisdictions that may not provide the same level of data protection as within the EU. In such cases, we ensure that appropriate safeguards are in place, such as using Standard Contractual Clauses (SCCs) or relying on certifications like the EU-U.S. Privacy Shield framework.
Under the GDPR and applicable laws, you have the following rights regarding your personal data:
Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold.
Right to Erasure: You may request the deletion of your personal data, subject to certain legal limitations.
Right to Restrict Processing: You can request that we limit the processing of your personal data in specific situations.
Right to Object: You can object to the processing of your data for certain purposes, such as direct marketing.
Right to Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: You can withdraw any consent given for processing your personal data at any time.
To exercise any of these rights, please contact us at [insert contact email].
We use a variety of technical and organizational measures to ensure the security of your personal data, including encryption, secure servers, and access control policies. While we take all reasonable precautions to protect your data, please note that no method of data transmission over the internet or electronic storage is 100% secure.
We use cookies and similar tracking technologies to enhance your experience on the SafeVolt platform. These technologies help us personalize content, analyze site usage, and provide a better user experience. You can manage your cookie preferences through your browser settings.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make significant changes, we will notify you by email or by posting a notice on our platform. Please review this policy regularly for any updates.
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
support@safevolt.pro