At SafeVolt, we are committed to providing a secure, transparent, and compliant trading environment for all our users. This Trade Policy outlines the rules, terms, and conditions for cryptocurrency trading on our platform, including the execution of buy and sell orders, transaction processing, and regulatory compliance in line with the latest EU cryptocurrency laws and regulations.
By using the SafeVolt platform to engage in cryptocurrency trading, you agree to the following:
Eligibility: Only users who have completed the required identity verification process (KYC/AML) and whose account has been approved are eligible to trade on the platform.
Account Responsibility: You are fully responsible for all actions and transactions conducted on your SafeVolt account. You agree to monitor your account regularly and maintain the confidentiality of your login details.
Trading Assets: SafeVolt supports a variety of digital assets for trading, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), SafeVolt Coin (SVC), and other cryptocurrencies. The list of available assets may be subject to change, and users are responsible for ensuring they comply with any applicable restrictions on specific assets in their jurisdiction.
24/7 Trading: SafeVolt operates a 24-hour trading service, with access to markets around the clock. Trading activity may be subject to temporary maintenance or disruptions, in which case, users will be notified in advance where possible.
Order Types: SafeVolt supports a variety of order types, including market orders, limit orders, and stop-limit orders. These orders are subject to the availability of liquidity on the platform.
Order Execution: All trades are executed automatically by the platform once the conditions of the order are met. SafeVolt strives for the best execution of your orders, but execution times and prices may vary due to market conditions, slippage, or liquidity constraints.
Market Liquidity: SafeVolt strives to provide sufficient liquidity for supported trading pairs. However, during periods of high volatility or market stress, liquidity may become limited, and the price of cryptocurrencies may fluctuate rapidly.
Slippage: Due to the volatility of cryptocurrency markets, slippage (the difference between the expected price and the actual execution price) may occur. SafeVolt is not responsible for losses arising from slippage, and users are advised to use stop-loss orders and limit orders to mitigate such risks.
Suspension of Trading: SafeVolt reserves the right to suspend or halt trading in any asset for reasons such as legal compliance, security concerns, or operational challenges. Users will be informed in advance whenever possible.
Trading Fees: SafeVolt charges trading fees for the execution of buy and sell orders on the platform. These fees are clearly outlined in the Fees Schedule and are subject to change at the company’s discretion. SafeVolt reserves the right to introduce discounts or fee reductions for certain users, trading volumes, or specific promotional events.
Fee Discounts: Users can benefit from fee reductions by paying fees using SafeVolt’s native token (SVC) or by meeting certain trading volume thresholds.
Withdrawals and Deposits: In addition to trading fees, SafeVolt may charge withdrawal and deposit fees. These fees vary depending on the asset and network conditions (e.g., gas fees for Ethereum).
Jurisdictional Restrictions: SafeVolt adheres to EU and global regulations regarding the use of cryptocurrency. As such, users from certain jurisdictions may not be able to access specific services or trade certain assets due to regulatory limitations. It is the responsibility of the user to ensure compliance with local laws.
KYC/AML Compliance: In compliance with the EU’s Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements, SafeVolt requires all users to undergo identity verification. This includes submitting valid identification documents and other information necessary to comply with these regulations.
Prohibited Activities: SafeVolt does not tolerate illegal or unethical trading practices, including but not limited to market manipulation (e.g., pump and dump schemes), insider trading, or trading based on fraud or deception. Violations of this policy may result in the suspension or termination of your account and legal actions.
Volatility Risk: Cryptocurrencies are highly volatile, and prices can fluctuate dramatically. Trading digital assets carries significant risk, and users may lose all or part of their investments.
Market Risk: Users should be aware that digital assets are susceptible to significant price swings due to external market factors, such as macroeconomic events, regulatory news, or shifts in market sentiment.
Leverage Risk: If SafeVolt offers leveraged trading in the future, users will be informed of the specific risks associated with margin trading. Leveraged trading amplifies both potential gains and losses, and users should carefully consider their risk tolerance before engaging in such activities.
Transaction Reversals: SafeVolt does not reverse or cancel transactions once they have been processed. It is the responsibility of the user to ensure the accuracy of the details before submitting an order.
Dispute Resolution: In case of any disputes, users should contact SafeVolt support for assistance. If disputes cannot be resolved directly, users may seek mediation or arbitration as outlined in the platform’s Terms of Service.
Anti-Fraud and Anti-Market Manipulation: SafeVolt employs advanced surveillance and monitoring systems to detect fraudulent activities or market manipulation on the platform. Any user found violating this policy may face penalties, including account suspension or termination.
Reporting Suspicious Activities: Users are encouraged to report any suspicious activities, including potential market manipulation or fraud, to SafeVolt’s customer support team.
Emergency Events: In case of extraordinary market events, such as a significant hack, breach of platform security, or extreme market volatility, SafeVolt may temporarily halt trading to protect users' assets. Affected users will be notified in real-time whenever possible.
Scheduled Maintenance: SafeVolt may conduct scheduled maintenance from time to time. Users will be notified in advance to minimize disruptions to trading activities.
SafeVolt reserves the right to modify or amend this Trade Policy at any time in accordance with changing regulations, market conditions, or operational requirements. Users will be notified of material changes through the platform or via email. Continued use of the SafeVolt platform after such changes constitutes acceptance of the updated policy.
If you have any questions or concerns regarding this Trade Policy, please contact SafeVolt support at:
SafeVolt Support
Email: support@safevolt.pro
Address: 103 Bishopsgate, London, EC2N 5AA, UNITED KINGDOM
Disclaimer: Cryptocurrencies are highly speculative and volatile. Trading them involves substantial risk, and users could lose part or all of their investment. SafeVolt is not responsible for any trading losses.
This Trade Policy aligns with the latest EU regulations, including MiCA (Markets in Crypto-Assets) and other applicable rules for the safe operation of cryptocurrency exchanges.